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SMC Alert

SMC Alert is San Mateo County's emergency notification system, used to contact you immediately during urgent and emergency situations, including wildfire evacuations. Every household in the county should have every phone registered.

SMC Alert logo: San Mateo County emergency alert and notification system

What It Does

SMC Alert sends emergency and non-emergency text and voice messages to the contact points you choose:

  • Email accounts
  • Cell phones, smartphones, and tablets
  • Voice messages to landline phones at home and work

SMC Alert is free (your carrier's message rates may apply) and available in all cities and towns in San Mateo County. You choose which areas you want alerts for, so you can follow your home, workplace, and children's schools at once.

Register for SMC Alert SMC Alert FAQ

Alerts are one half of the system. Your zone is the other. Evacuation warnings and orders in San Mateo County are issued by zone through Genasys Protect (formerly Zonehaven). Look up your zone name now and write it into your evacuation plan, so that when an alert names your zone, you already know it means you.

Wildfire Preparedness

Wildfire preparedness in San Mateo County runs in a specific order: personal safety and evacuation readiness first, then hardening your home against embers, then defensible space around it. Each layer protects the ones behind it.

1. Be Ready to Leave

Register for alerts, know your zone, plan your evacuation. Life safety comes before property, every time.

Evacuation Preparedness

2. Harden Your Home

Embers ignite most homes. Close the pathways: roof, vents, windows, deck, fence, and the first 5 feet.

Home Hardening

3. Create Defensible Space

Zones 0, 1, and 2 reduce fire intensity, remove ember fuel, and give firefighters a defensible position.

Defensible Space

Know Your Hazard

The State Fire Marshal's Fire Hazard Severity Zone maps, updated in 2024 and 2025, expanded designated zones across San Mateo County. Your zone determines defensible space enforcement, building standards, and disclosure requirements. Look up your address on the official FHSZ maps.

Red Flag Warning Days

The National Weather Service issues Red Flag Warnings when offshore "Diablo" winds, critically dry fuels, and low humidity align: the conditions under which fires grow explosively. When a Red Flag Warning covers San Mateo County:

Don't

  • No outdoor fires or fire pits of any kind.
  • No outdoor use of spark- or heat-producing equipment: mowers, string trimmers, chainsaws, grinders, welders, torches, or outdoor cooking with open flame.
  • Do not drive or park on dry grass or vegetation.

Do

  • Review your evacuation checklist and keep go-kits at hand.
  • Walk the outside of your house and move anything combustible (furniture cushions, doormats, potted plants, woodpiles, debris) inside or at least 30 feet from structures.
  • Clear leaves from the roof, gutters, and the base of walls.
  • Close windows and skylights if you leave town.
  • Fuel or charge your vehicle and park it nose-out, outside the garage; open automatic gates in case power fails.
  • Charge your phone and monitor alerts. Report dangerous activity to SMC non-emergency dispatch at (650) 363-4963, or 911 for fires.

Stay Informed

  • SMC Alert — the county's official emergency notification system. Register every device.
  • Genasys Protect — evacuation zone lookup and status.
  • Watch Duty — real-time wildfire mapping and alerts.

Get Recognized for Your Preparedness

Wildfire Prepared Home (IBHS)

The Insurance Institute for Business & Home Safety's Wildfire Prepared Home program is a research-based standard and third-party-verified designation covering the hardening and Zone 0 measures that most determine survival, and it qualifies for insurance recognition under California's Safer from Wildfires regulation. Start with the homeowner guide: Wildfire Prepared Home standard homeowner guide (PDF).

Firewise USA Recognition

Neighborhoods that organize can earn Firewise USA recognition, which structures community risk reduction and also counts toward insurance discounts. See the recognition process overview: Firewise recognition procedures (PDF), and our fire-safe communities page for local support.

Evacuation Preparedness

When a wildfire threatens, seconds count and roads fill fast. Evacuation readiness means deciding now, before the smoke, what you will take, where you will go, and how you will know it is time.

Three things to do today: register every phone in your household for SMC Alert, look up your evacuation zone at Genasys Protect, and build a go-bag for each person. Everything else on this page assumes those three are done.

When to Evacuate

Leave as soon as evacuation is recommended by fire officials. Do not wait for an order. Leaving early keeps you out of fire, smoke, and road congestion, and it keeps the roads clear for firefighters. In a fast-moving wildfire, responders will not have time to knock on every door.

  • Officials determine evacuation areas and routes based on the fire's location, behavior, wind, and terrain. Law enforcement typically enforces evacuation orders; follow their directions promptly.
  • An Evacuation Warning means be ready to leave and consider leaving now, especially if you need extra time, have animals, or have mobility considerations. An Evacuation Order means leave immediately.
  • Stay informed through SMC Alert, local radio and TV, and the Genasys Protect zone map. You may be directed to a temporary assembly point.

If Evacuation Is Imminent

  1. Review your evacuation plan and checklist.
  2. Put your emergency supply kit in your vehicle.
  3. Dress to protect against heat and flying embers: long pants, long-sleeve shirt, heavy shoes or boots, a cap, a dry bandanna for face cover, and goggles or glasses. Natural fibers like 100 percent cotton are preferable to synthetics, which can melt.
  4. Locate your pets early and take them with you. Large animals take far longer; move them at the Warning stage, not the Order.
  5. If time allows: close all windows and doors, leave them unlocked or as directed, leave lights on so firefighters can see the house in smoke, and park your vehicle facing out with the garage door closed but unlatched from the opener (power fails in fires).

When You Return Home

Do not return until fire officials say it is safe. When you do:

  • Be alert for downed power lines, weakened trees, and other hazards.
  • Check propane tanks, regulators, and lines before turning gas back on.
  • Check the residence, roof, attic, and yard carefully for hidden embers or smoldering spots, and keep checking for several hours.

Evacuation Resources

FSSMC Home 2020

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FIRE SAFE San Mateo County

The nation's first Fire Safe Council

Since 1991

FIRE SAFE San Mateo News

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Evacuation Preparedness

Recent wildfires reinforce the importance of preparedness. When a wildfire strikes, seconds count. If you live in the Wildland Urban Interface (WUI), you must be prepared to evacuate at all times during fire-season. Follow our simple guide to help San Mateo residents prepare for and safely evacuate.

Learn More

Home Hardening

Your home's first line of defense against an approaching wildfire. At least 100' of Defensible Space is required by law to help slow or stop the spread of wildfire, protecting your home from direct flame contact and radiant heat, and catching or redirecting wind blown embers.

Learn More

Defensible Space

Your home's first line of defense against an approaching wildfire. At least 100' of Defensible Space is required by law to help slow or stop the spread of wildfire, protecting your home from direct flame contact and radiant heat, and catching or redirecting wind blown embers.

Learn More

Living With Fire

FIRE SAFE San Mateo County publishes the excellent "Living With Fire in San Mateo County" as a valuable resource for homeowners.  Updated in 2016, this magazine style resource is available in PDF and print formats.

Download today!

Projects

FIRE SAFE San Mateo County conducts a variety of local projects with grant and local funding, to provide education and fuel reduction to every San Mateo community.

Learn more

Our Programs

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  • Chipper Program

    What is the Chipper Program? The Chipper Program through Fire Safe San Mateo helps homeowners dispose of hazardous vegetation at no cost.

  • Grants

    Grant funding helps Fire Safe San Mateo accomplish its mission.

  • San Mateo County Fire History

    San Mateo County has a long history of devastating wildfires.

  • Fire Crews

    Fire Crews work year-round to reduce overgrowth and construct fuel breaks.

  • Shaded Fuel Breaks

    Shaded fuel breaks require less maintenance, are cheaper to construct, and protect communities.

  • Fire Codes

    Many San Mateo County Land Management and Fire Agencies cooperate to reduce fire hazards in the WUI.

Our Members

Fire Agencies

Other Agencies

Private Entities

Get Prepared!

FIRE SAFE San Mateo provides wildfire safety and preparedness education, programs, and project management in San Mateo County, CA.

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